NOTE: You are able to use TruView once without the plug-in; The plug-in is for Windows Internet Explorer only.
2. The site map opens with each of the scanner locations marked with a yellow triangle and the name of the scan. These icons are hyperlinks into the TruView space where you have a view from the scanner's location. You will see exactly what the scanner saw from that location, and depending on settings, the other scanner locations may be visible; if an error appears, confirm that you are using Internet Explorer
3. Left Click in the center of the icon to open the TruView Space
4. Once in the TruView Space, navigate, take measurements, and move between scanner locations as wanted.
Basic Navigation: PAN = Left Mouse + Drag, ZOOM = Roll Middle Mouse.
Also see the information tabs on the left and the tool icons:
Measure Tab - shows the
properties of measurements taken and allows the user to set the units;
This is also where the user adjusts the visibility of other scan locations
(ie: Neighbor TruViews) and the visibility of the point cloud based on
range or altitude (when these fields are not checked, the full range and
altitude is displayed)
Markup Tab - displays the information about the user's
markups and allows markup.xml files to be imported and exported
View Tab - Allows the user to create and save specific
views Toolbar Icons:
1. TruView 3.0 - Client sees old 2.1 interface and a blank data
screen (File not found).
Description:Several users have been reporting problems with viewing TruViews. One such problem is that a client viewing a TruView
over the web sees the old TruView
client with a blank white screen.
Solution: As a workaround we found
that TruView works correctly if you uncheck the protected mode in the
internet security tab.
Tools > Inernet Options
> Security > Uncheck "Enable Protected Mode (requires restarting
Internet Explorer)".
Since many TruViews work with the
checkbox checked, it may be a combination with the actual TruView urls
(not the site map) that
contain spaces, which show up
as in the browser.
Since this checkbox is a security
setting, this should be considered a temporary work around until we can
find a way to fix it.
Note that yuo need to restart
Internet Explorer after changing this setting.