Troubleshooting and Error reporting page

This page contains troubleshooting tips, and an error reporting tool.

Troubleshooting
Before sending an error report please make sure that you have:

- Run the setup program from the CD ROM, and have installed all the relevant sections.

- If you are using a 'Single User' version, that the CD ROM is in the CD ROM drive.

- Entered the supplied Key Code correctly.

- Checked the various helper applications and plugins on the SYSTEMS CHECKS page.

Error report

Name |
Email address |
Product title |
Key Code |
Error number |
Error report
Operating system | Win 95/98 Win Me Win NT/2000

This information will be sent to mailto:problems@matrixmultimedia.co.uk to help us solve your problem